Integrity and Morals in Business

So here I am sat at my desk with steam coming out of both my ears.  Why I hear you ask?  I said....Why I hear you ask?  Thank you, do keep up!

A competitor of mine has emailed my entire sales team and most of my management team asking them to go to them and join their 'winning team.'  Now is it just me or is this not the done thing?  It seems to be the kind of thing that lacks any kind of integrity and/or morals.  What makes this even worse was that it was one of industry trade associations that provided the data and technology to send the blast.  There are some cracking companies that we compete against on a daily basis.  They are professional with excellent levels of service and even seem to have integrity.  Unfortunately there are some that are not.  I am sure this is the same throughout most industries.  Now the company that has sent this 'spam' probably thinks
that they have done nothing wrong, after all the mailing list was provided by a trade association.  Even so I just feel it 'stinks'!

There are so many places to find really good team members without directly attacking a competitor.  From Social Networking sites, job sites, recruiters, press, networking.  I am also a huge believer in making an excellent place to work so that the team are happy and talk about it.  Word will spread that such and such is a great place to work and before long, new good members will want to join your team.

I was talking the other day with Mrs P and I think the 4 little P's were in the car with us.  It was a conversation regarding Merchandise Mania and what makes us good at what we do.  I summed it up with the word 'Integrity' 2 of the little P's picked up on the word but could not say it properly.  (oldest little P is 5!) Eventually we agreed that it was a word daddy used at the office a lot and daddy should not talk about the office on daddy days!!(weekends)  So we stopped talking and went to the park!!

Integrity and Morals, Why do we bother?  Answers on a post card or via a comment below!!!!

General Election 2010

So it is finally here, after weeks of hearing about it and having it shoved down our throats the big day is upon us – General Election Day. Is it just me or has the last 4 weeks seemed like months? Politicians everywhere, on every channel at every opportunity. More recently leaflets, posters and literature seem to have infested every nook and cranny of space. It is our most basic democratic right, the right to a free and fair election. We therefore must exercise our right to vote and not miss out on this basic freedom. Many in the world still do not have this right, so we should not see it as a luxury, or an issue, we should, in my opinion, see it as an honour to be able to vote.

Whilst on this seemingly high horse, I also feel the need to commend the 3 main party leaders on the energy they have. I truly am not sure I could have kept up their pace for a few days never mind the last 4 weeks. So is it that I do not have the same energy as them or is it that I channel it in different ways? Of course I would like to think it is the latter with my family, business and local government that I am involved with. The flip is that maybe I just don’t have that energy or drive anymore; I honestly couldn’t say either way as I don’t know. So for now let me leave this paragraph at saluting the 3 main party leaders and the energy and drive they have thrown at the campaign trail.

My team and I here at Merchandise Mania could, and hopefully, have learned a valuable lesson from Nick Clegg in this campaign. It is one of presentation skills, determination, and making the best of your opportunities in front of customers. You see one of the things that can be difficult is getting time with our customers on a face-to-face basis, or even with our potential customers.

However Mr. Clegg has certainly taken his opportunities and run with them, admittedly the other candidates helped him along with the ‘I agree with Nick’ campaign that has run with him in the last few weeks. If and when we succeed in getting in front of customers and prospects we must make use of the time and be very well prepared, just like he was.

Nothing irks me more than a supplier coming into my office and taking up 6-10 of my teams time, often my own time as well, and being ill prepared. They have no agenda, no presentation, just seemingly thinking that they can wing it. Well the wake up call to those who think this is you cant. You are not that good to be able to be ill prepared. You will face tough questions and we expect answers. If you fail, we lose respect and you lose orders.

We have to understand as professional sales people that the same is true for us. Be prepared or fail. It really is that simple. I never expect our clients to sit through a face to face with me when I am waffling or talking drivel I fully expect & actually want them to say to me that the meeting is over as I am wasting their time. This is what I want to get over to my team at Merchandise Mania and our partners, our customers may not want to say it but we need to know it!


Oh and lets not forget there is that General Election 'thing' happening today in the UK so exercise the right, 'Go and Vote'. (PLEASE)

Leaders Debate, Part 2

So I am sat here watching the Leaders Debate, Part 2 with the lovely Mrs P sat besides me, the 4 little P's are all sleeping and I am now trying to work out what type of leader these guys are. So we are 45 minutes in and I now have the answer, it doesn't matter! Yes that's right, it does not matter what type of leader these guys who could be Prime Minister in a few weeks. Why I hear you shout.........These guys may be leading the country, may be Prime Minister but it is not going to affect me as I am not close enough to experience their leadership. However it will make a huge difference to the team in my organisation as to what type of leader I am. This is because that team is constantly influenced by my actions. Sometimes they are influenced by my mood, attire, and certainly by my decisions. I have to remind myself regularly that how I do things is almost as important as what I do! I accept the fact that I am not always great at practising what I am talking about here, but I still stand a good chance of improving.

Who is an inspirational leader? Cameron, Clegg, Brown....... Lets be clear on something, it is not a case of 'I agree with Nick.' I am more worried about taxation, the economy, jobs, defence, the NHS and especially education which is incredibly close to my heart.

Who does inspire......we all do......and we must not forget it.....

How do I juggle family and business?

I am blessed with 4 stunning boys, 5, 4, 2 years and 10 weeks!  I have an amazing wife, a business that is successful in its field, I am involved in local politics as a Borough Councillor and unsurprisingly I have little time to think!  Thinking is a key skill and a core need of any business.  There are times we are too busy to think or strategise and we think everything is ok but inevitably something comes up and bites us in the bum because we have not seen it coming or planned for the eventuality.

Now of course we cannot plan for every eventuality, but we can take time to think through situations and strategy.  This is the part I struggle with.  Not because I lack creativity or skill, simply I lack the time to put into practice that which I preach.  Most of the creative thinking I have had in the last 10 weeks has come to me when I am feeding the little one somewhere around 3 am.  It is crazy how much I do think at that time, why?  Simply because I have time!  For 1 hour each and every night, somewhere between 2 and 3am my son wakes up wanting a bottle and I have time with myself…well with Louie as well, but he is very good and tries not to interrupt my thought process!! So am I really too busy being busy to realise what I should be doing, or just too pig headed to do something about it.  Truthfully I am not sure, when I find out I am sure I will blog about it!

I think the overwhelming message is that I need to find some time each day for myself, to think about whatever it is that needs to be thought about or just to allow thoughts the time to come to me…..you should try it, I know I am and you never know it may actually work!!!

Best

Simon

AntiBac Pen

So for the new financial year we have the latest, smartest, healthiest, antibacterial pen available on the market.  Ok, lets be clear it is the only anti-bac pen that is certified to British Standards.  Why does this matter I hear you cry?  It matters because I am constantly being asked what is new, innovative, funky in our market place.  This product is all 3 and more, it really does some good....  I know, I know, it is unlike me to become animated over a pen....but cmon this is really clever!

If you want to see it, try it, use it or even order it let me know on the number below.  As always comments and feedback are greatly appreciated.

 

Merchandise Mania - Distributor of the Year 2010

Promota Distributor
of the Year 2010

Merchandise Mania are proud to be an award winning company. We’ve been repeatedly recognised amongst numerous industry bodies as their Distributor of the Year and as we celebrate our tenth anniversary, we’re delighted to announce that we have received yet another prestigious accolade.

Promota is the trade association to the promotional merchandise industry. They’re responsible for ensuring that the people you choose to work with follow a respected set of guidelines and offer best business practice. Voted for by manufacturers and importers from throughout the UK, Merchandise Mania have once again been awarded Distributor of the Year for London and Eastern 2010.

It’s an award of which we’re immensely proud, and we’d like to thank all of you for help making it possible.

Contact us with your requirements or to arrange a no obligation meeting with one of our representatives.

Merchandise Mania Ltd - Merchandise House - 6 Elstree Way - Borehamwood - Herts - WD6 1RN
Tel: 0845 202 2388 - Fax: 0845 202 2389

Jennifer Showing the Takeaway Mug

It is great to hear such enthusiasm from Jennifer over a mug, in fact lets be clear from anyone it is great to hear enthusiasm!  I have to say though in its defence, it is the only mug for me.  I love it and use it many times per day to keep my tea piping hot! Try it you might like it!!

We have loads of them in our showroom for you to see.  Remember also that for the whole of March we have 'a flipping great deal'.  That is to say for spending £2500.00 or over we will give you a Flip Cam absolutely free just to say thanks!  The Flip Cam is one of my favourite gadgets and those of you who know me will understand why.  A quality piece of kit.  So what are you waiting for????


simon@merchandisemania.co.uk